1. General information

What is Stay Covered?

Stay Covered is an online shop that offers a wide range of products such as polo shirts, t-shirts, caps, hats, accessories and shoes. All items are made in Europe and offer excellent value for money. Shipping is free within Germany, while international orders only incur low shipping costs. Secure payment options are also available.

Where are the products manufactured?

All Stay Covered products are made in Europe.

Does Stay Covered offer sustainable products?

Yes, all Stay Covered collections are sustainably produced using print-on-demand technology to avoid overproduction and waste. The collection is made from 100% recycled materials, including recycled polyester and cotton.

2. Order and payment

Which payment methods are accepted?

Stay Covered offers secure payment methods.

Via PayPal Checkout:

- Payment via PayPal
- Payment via PayPal Express
- Payment by credit card
- Payment via Sofort/Instant Transfer
- Payment via giropay
- Klarna invoice

Via PayPal:

- Payment via PayPal
- Payment via PayPal Express
- Payment by credit card

About Mollie:

- Payment via Sofort/Instant Transfer
- Payment by credit card (via Klarna)
- Payment by invoice (via Klarna)
- Payment by credit card
- Payment via giropay
- Payment via PayPal
- Payment via Apple Pay

About Stripe:

- Payment via Sofort/Instant Transfer
- Payment by credit card (via Klarna)
- Payment by invoice (via Klarna)
- Payment by credit card
- Payment via giropay
- Payment via Apple Pay
- Payment via Google Pay

Klarna is currently not available!

For further information please use the contact form.

How can I place an order?

You can order products directly from the website staycovered.de. Select the items you want, add them to your shopping cart and follow the checkout process.

3. Shipping and delivery

How much are the shipping costs?

Shipping is free within Germany, while international orders cost €6.90.

Which countries does Stay Covered deliver to?

Staycovered only delivers within the European Union. For information on international deliveries, please use the contact form.

How long does delivery take?

Unless a different delivery time is specified in the offer, delivery of the goods within Germany and abroad will usually take place within 3 to 10 working days after conclusion of the contract (in the case of advance payment, from receipt of your payment).

4. Return and Exchange

How can I return or exchange a product?

To exercise your right of withdrawal, you must inform us ( Benelli Adolo, Güntherstr.116, 44143 Dortmund, telephone number: +4915566009344, email address: info@staycovered.de ) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an email). You can use the attached sample withdrawal form for this purpose, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.

For details on the return or exchange process, please use the contact form.

Is there a deadline for returns?

The cancellation period shall be 14 days from the day

- on which you or a third party other than the carrier designated by you takes possession of the goods, provided that you have ordered one or more goods as part of a single order and these are or will be delivered as a single item;

- on which you or a third party other than the carrier designated by you took possession of the last good, provided that you have ordered several goods as part of a single order and these are delivered separately;

- on which you or a third party other than the carrier designated by you took possession of the last partial shipment or the last item, provided that you have ordered goods that are delivered in several partial shipments or items;

Please contact customer service for further information.

5. Customer service

How can I contact customer service?

You can use the contact form on the website to submit any questions, suggestions or feedback. The Stay Covered team is happy to assist you and will get back to you as soon as possible.

Is there a newsletter?

Yes, you can subscribe to the newsletter so you don't miss any offers. Your data will be treated confidentially and used solely to process your request.

6. Products

What product categories does Stay Covered offer?

Stay Covered offers the following product categories:

• Polo & T-Shirts
• Caps, Hats & Accessories
• Shoes
• Other products

Each category includes a selection of trendy and sustainable products.

Are the products unisex?

Yes, many products, especially the polo and t-shirt collection, are available in modern, unisex designs.

7. Legal Notice

Where can I find the General Terms and Conditions (GTC)?

The general terms and conditions can be found in the footer of the website under the link "General Terms and Conditions" or enter "General Terms and Conditions" in the search bar.

Where can I find the privacy policy?

The privacy policy is also available in the footer of the website under the link "Privacy Policy" or enter "Privacy Policy" in the search bar.

How can I exercise my right of withdrawal?

Information on the right of withdrawal can be found in the footer of the website under the link "Right of withdrawal" or enter "right of withdrawal" in the search bar.

Please note that some information on the website may not be fully available. For specific requests or further details, we recommend contacting customer service directly via the contact form.